Director, Relationship Management

TORONTOonsitedirector

Posted today · via Workday

About this role

Job Description What is the opportunity? The role supports our largest most strategic institutional clients at RBC IS. The Director, Relationship Manager, will focus on retaining and growing our client relationships, reducing service challenges and anticipating needs through proactive account management. Responsible for building and delivering exceptional client service across the full lifecycle of our strategic clients’ experience with RBC IS. This role supports our clients to ensure our mutual success through strong engagement and exceptional service. The Director, Relationship Management is responsible for anticipating, understanding, and addressing the clients’ needs.…

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reqspace match rubric

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1

Skills match

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2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in TORONTO. We weight your proximity and willingness to relocate.

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