Analyst, Client Success Team Relationship Management

TORONTOonsitemid

Posted today · via Workday

About this role

Job Description What is the opportunity? The Analyst of Client Success is a key member of the Client Success Team, serving as support for the Client Success Team and point of contact between RBC Internal teams, Sales & Trading as well as RBC Capital Markets clients. This role involves close collaboration with multiple functional partners to ensure the highest level of client service is provided for client satisfaction, and maintaining our support for client retention and growth. CST RM Analyst will be responsible for all cross-product onboarding with primary focus in their primary region for their client sector. What will you do? Responsible for providing an industry leading client experience throughout the end-to-end lifecycle of onboarding and maintenance.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: react, express, teams, outreach

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in TORONTO. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

reactexpressteamsoutreach

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