001 Les Schwab Warehouse Center, LLC Legal Entity

Manager, Enterprise Technical Support

Bendonsitemanager

Posted 4w ago · via Workday

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About this role

Job Description: POSITION SUMMARY The Manager of Enterprise Technical Support is a high-impact, customer-obsessed technology leader responsible for directing the multi-disciplinary operational support teams that keep our enterprise technology functioning. This role provides strategic and tactical oversight for four distinct vital support pillars: the Help Desk, the Network Operations Center (NOC), Field Services, and End Point Support. As a champion of "fanatical support," this leader shifts the traditional IT support mindset into a world-class service delivery engine, ensuring users experience seamless, empathetic, and rapid resolution to their technology challenges.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: datadog, splunk, jira, teams

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Bend. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

datadogsplunkjirateams

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