Contact Center Specialty Service Representative- Digital

Williamsvillehybridmid$42K – $50K

Posted 3 days ago · via Workday

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About this role

Contact Center Specialty Service Representative- Digital 📍 Location: Williamsville, NY 🕒 Start Date: August 2026 📅 Schedule: Full-time | Must have flexibility Monday–Friday: 8:00 AM–9:00 PM/ Saturday & Sunday: 9:00 AM–5:00 PM. Paid training M-F from 8am to 4:30pm for several weeks. After training, a consistent weekly schedule will be assigned based on business needs and will include one weekend shift per week. Each quarter, employees can bid for different shifts if they would like.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: monday

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Williamsville. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

monday

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