GenAI Platform Engineering Lead

Manages the activities of Engineering Team Leaders, Engineering Supervisors and/or engineering units responsible for the reliability, observability and operational readiness of the Bank’s AI platform. Provides day-to-day direction for the teams and applications in alignment with departmental goals and the needs of the clients they support. Serves as the technical lead for AI operations and service assurance, with accountability for the operational layer of the AI platform. Works closely with the Platform Engineering Manager, who owns the broader platform, to ensure production systems are secure, resilient, observable, cost-effective and operationally ready. Oversees incident response practices, runbooks, monitoring, infrastructure automation and production support.…