IT Support Specialist I

Monterreyonsitemid

Posted 2w ago · via Workday

About this role

SWBC is seeking a talented individual to provide first-level technical support for end-user computing devices and applications. This role is responsible for troubleshooting hardware and software issues, deploying and maintaining IT equipment, supporting Microsoft technologies, and ensuring timely resolution of incidents and service requests. The ideal candidate is customer-focused, technically curious, and eager to grow within an enterprise IT environment. Why you’ll love this role: In this role, you'll be part of a collaborative IT team supporting an enterprise and cloud-based environment. You'll gain hands-on experience with modern technologies while supporting employees across the organization.…

Read the full description on 005 Southwest Business's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Monterrey. We weight your proximity and willingness to relocate.

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Skills in this role

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