Strategic Customer Success Manager

Chicagoonsitemanager$88K – $183K

Posted today · via Workday

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About this role

C.H. Robinson is seeking a Strategic Customer Success Manager to join our Robinson Managed Solutions (RMS) team. In this role you will be responsible for growth and retention of strategic global accounts. You will ensure our customers are deriving maximum value and utilization from our technology and services via relationship-focused client management. As the primary point of accountability, you will develop strategic relationships, provide value creation, solution expansion, and ensure overall customer satisfaction. Cultivating trust, creating alignment of executive level customer contacts, and customer advocacy are crucial. Additionally, you will drive results through strategic business reviews and strategic account plans and own the customer value proposition.…

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Skills match

For this role: less, teams

Level fit

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Domain experience

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Recency

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Location fit

This role is based in Chicago. We weight your proximity and willingness to relocate.

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