Customer Experience Manager

RichfieldRemote (US)manager$152K – $193K

Posted today · via Workday

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About this role

The application window is expected to close on: 07/31/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . MEET THE TEAM At Cisco Customer Experience (CX), our mission is to put customers at the center of everything we do. We help them succeed by combining expert guidance, innovative solutions, and advanced analytics that make technology easier to adopt and enhance its value. Our team partners with organizations of all sizes and industries to accelerate outcomes, reduce complexity, and deliver measurable impact. What makes CX unique is our commitment to building lasting, positive relationships while guiding customers through every stage of their technology journey.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: css, teams, split

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

Score yourself on this role.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

cssteamssplit

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