059 Ryder Truck Rental, Inc. (Employer-Payroll)

Supervisor Customer Service

USA - Alpharetta GA 30005onsite

Posted today · via Workday

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About this role

Job Seekers can review the Job Applicant Privacy Policy by clicking here . Job Description : Summary To coordinate and supervise the shift, daily and weekly support staff activities; providing leadership, motivation, training, and development of workforce; executing customer requirements. Contact Center Supervisor responsible for leading a team responsible for driving Service Level results for supported customers and locations. Ensuring CSA team has every opportunity to be successful in Scheduling enough Units to reach 96% VMI, as well as delivering outstanding Customer Service for Inbound and outbound communications and Call Handling. Coaching and developing employees for performance and setting expectations with each individuals Goals and Expectations.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: monday, workday

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in USA - Alpharetta GA 30005. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

mondayworkday

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