Renewals Specialist

India - Gurugramonsitemid

Posted today · via Workday

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About this role

1. Determine customer requirements and expectations in order to recommend specific services. 2. Will be responsible for renewing support contract for both subscription & perpetual software. Preparing and issuing high volumes of renewal quotes to customers with minimum 90 days before expiration, oversee the contracts until activation while handling customer queries and internal queries. 3. Creating renewal quotes and accurately process customer transactions. 4. Present pricing and terms in accordance with standard procedures of organisation. 5. Ensure high levels of Data-Quality and Data Clean-up through admin processes 6. Maximize renewal revenue through correctly identifying, up-selling & cross-selling opportunities within dedicated client base in assigned. 7.…

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Recency

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Location fit

This role is based in India - Gurugram. We weight your proximity and willingness to relocate.

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