GSD IS Operations Manager

Philippines - Taguig Cityonsitemanager

Posted today · via Workday

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About this role

JOB DESCRIPTION: This role provides global leadership, governance, and strategic direction for IT Service Desk, oversees our Managed Service Provider’s Service Center in Manila and Managed Print Services (MPS), ensuring consistent, high-quality, and cost-effective end-user support across the enterprise. The position is accountable for the global service delivery strategy, operational performance, service governance, and continuous improvement of customer-facing support services that enable business productivity worldwide. The role leads geographically dispersed internal teams, directs external managed service providers, and serves as the senior IT leader responsible for the Manila-based Global Service Desk delivery hub, a critical location for the organization's global support operations.…

Read the full description on 1000 Abbott Laboratories Inc(ALI)'s site →

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Skills match

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Level fit

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Domain experience

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Recency

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Location fit

This role is based in Philippines - Taguig City. We weight your proximity and willingness to relocate.

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