Customer Service Analyst

Mexico Cityonsitemid

Posted yesterday · via Workday

About this role

Role purpose The Customer Service Representative ensures that customers receive the highest service level and support by understanding their needs through every interaction. The role focuses on maintaining proactive communication and acting as a problem solver. Additionally, the representative tracks and follows up on orders, forecasts, deliveries, samples, complaints, and special requirements. They operate under the guidelines established for the area and actively participate in identifying process improvements in conjunction with the Customer Service Manager.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Mexico City. We weight your proximity and willingness to relocate.

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