Operations Accelerator - Service Management Analyst
DKI Jakartaonsitemid
Posted 2 days ago · via Workday
About this role
Job Description Summary : Be at the heart of service excellence by driving performance visibility, compliance, and continuous improvement across service operations. As a Service Management Analyst, you will transform data into insights, proactively manage service health, and ensure delivery teams stay aligned with performance commitments and operational standards. You’ll act as a key enabler of operational maturity, partnering with service leads and delivery teams to monitor incidents, address service gaps, and embed smarter, more efficient ways of working. From reporting accuracy to automation initiatives, you’ll help elevate service management into a high-impact, insight-driven function.…
Read the full description on 1300 PT Satya Kisma Usaha's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: power bi, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in DKI Jakarta. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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power biteams