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1976 Walt Disney Attractions Technology

VP, Contact Center

Remote Worker LocationRemote (US)vp$105K – $177K

Posted today · via Workday

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About this role

Job Posting Title: VP, Contact Center Req ID: 10155966 Job Description: As Vice President, Contact Center, this executive leads enterprise-wide strategies to deliver exceptional member experiences and drive organizational growth. Accountable for the performance and transformation of all contact center channels, the VP partners with senior leadership to shape and execute strategies that align member engagement with long-term business objectives. By leveraging deep expertise in operations, technology, and change management, and influencing key stakeholders across and beyond the enterprise, the VP ensures the contact center is positioned for sustained success and competitive advantage.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: segment

2

Level fit

This role is vp-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

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