Customer Experience (CX) Design Lead

Sydneyonsitesenior

Posted today · via Workday

About this role

About the Role As part of the global Customer Experience (CX) group, the CX Design Lead is responsible for shaping and delivering end-to-end customer experiences across ResMed’s product ecosystem. This role partners across Hardware, Digital, Research, and Omnichannel teams to lead cross-functional collaboration and ensure cohesive, high-quality customer experiences throughout the product lifecycle. You will play a key role in defining CX strategy, guiding design execution, and enabling capability development across people, processes, and tools- contributing to ResMed’s future product vision.…

Read the full description on 312 Res Med Asia Pacific's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: figma, teams

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Sydney. We weight your proximity and willingness to relocate.

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Skills in this role

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