AVP, Fraud Strategy Lead

Job Description Purpose of the role To monitor customer accounts for suspicious/fraudulent activities and take appropriate action when required. Accountabilities Execution of customer query support, including credit card inquires, account management and case resolution related to suspected fraud. Collaboration with various internal stakeholders across function projects and law enforcement agencies in cases of potential fraud. Development and implementation of fraud prevention strategies and procedures, including the use of fraud detection tools and technologies. Support teams within the business operations function as needed, including risk management, compliance, and customer care.…