Behavioral Health Member Advocate - Evernorth Behavioral Health - Remote

Do you have a bachelor’s degree and are ready for a meaningful career where you can make an impact and improve lives? Join us as a Behavioral Health Customer Service Advocate- an inbound call center role focused on helping people access needed care. You’ll support members and providers seeking services for mental health and/or substance use disorders. This position features a structured work schedule with a designated queue time. Using empathy, active listening, multitasking, and problem-solving skills, you’ll help ensure every caller’s experience with Evernorth is both efficient and compassionate. Key Responsibilities: Take back-to-back phone calls from members and providers (calls last about 8-10 minutes).…