Patient Care Coordinator, Specialty Pharmacy- Pacific Time, Evernorth

Serve as the primary coordinator for patient cases, ensuring smooth progression from referral through therapy completion. Support specialty pharmacy operations by completing prior authorization documentation, scheduling medication deliveries, and facilitating document retrieval within required timelines. Responsibilities Provide exceptional customer service in a phone-based environment, offering clear communication and empathetic support. Perform claim adjudication tasks including prior authorizations, billing, and eligibility checks, which may require outbound calls. Collaborate with pharmacists, technicians, and healthcare professionals to resolve patient issues and maintain continuity of care.…