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3MAnalyst, TEBG Customer Issue Resolution (Bahasa Speaker)
PHonsitemid
Posted yesterday · via Workday
About this role
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter. Job Description: The position of Customer Issue Resolution (CIR) Analyst will be located at 3M Global Service Center, Philippines. End-to-End CIR activities including Credit and Collections process and Complaints Management Complaint Management Receive and log customer complaints through designated channels. Analyze complaint details to determine root cause and required actions. Coordinate with cross‑functional teams (e.g., quality, operations, customer service) to investigate and resolve issues.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, salesforce
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in PH. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamssalesforce