Customer Specialist Support Lead

Melbourne CBD & Inner Suburbs Melbourne VIConsitesenior

Posted 3w ago · via Workday

About this role

About the role We’re seeking a Customer Specialist Support Lead to guide our dedicated team in providing exceptional support to customers. You’ll join an innovative team who is passionate about applying Customer-Focused Thinking to deliver fair and empathetic outcomes for every customer. As our Customer Specialist Support Lead, you’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging and exciting work. Day-to-day, you will: Lead, coach, and empower a specialist team to deliver compassionate and effective support to customers in vulnerable circumstances.…

Read the full description on 40000 Transurban's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: express, teams, salesforce

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Melbourne CBD & Inner Suburbs Melbourne VIC. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

expressteamssalesforce

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