4101 Genpact Brasil Gestao De Processos Operacionais Ltda.

Front Line Manager - Customer Care - Voice 4B

1401-G-India: Ph Vonsitemanager

Posted 2 days ago · via Workday

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About this role

Front Line Manager - Customer Care - Voice Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.…

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What we'd score you on

reqspace match rubric

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Skills match

For this role: gusto

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

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Location fit

This role is based in 1401-G-India: Ph V. We weight your proximity and willingness to relocate.

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Skills in this role

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