Complaints Manager

Gurugramonsitemanager

Posted 2 days ago · via Workday

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About this role

About the Role: Grade Level (for internal use): 10 The Team: Customer Experience, a core capability within Market Intelligence, collaborates closely with the Revenue organization to deliver differentiated customer experience. This group supports our sales teams and business units by overseeing customer success, sales operations, and the implementation of commercial technologies. This includes tools such as Salesforce, alignment with targets in strategic growth areas, and driving accelerated growth by placing the customer at the center of all we do. Our focus is on delivering comprehensive customer experience. The Proposal & Customer Assessment Team plays an essential role in supporting due diligence questionnaires, risk assessments, audits, DORA, and other customer inquiries.…

Read the full description on 5032 S&P GLOBAL RATINGS HONG KONG's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams, salesforce

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Gurugram. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamssalesforce

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