Customer Service Agent
Princetonhybrid$40K – $45K
Posted yesterday · via Workday
About this role
The Service Support Agent delivers exceptional customer service to Miele consumers and business partners across multiple channels, including phone, e-mail, chat, and social media. This role focuses on creating positive customer experiences by actively listening, resolving inquiries, providing product guidance, troubleshooting issues, and coordinating service solutions such as scheduling technicians. Your Responsibilities Provide outstanding customer service by responding to inbound calls, emails, chats, and social media inquiries from Miele consumers and business partners. Actively listen to customer needs, demonstrating empathy and professionalism while delivering accurate and timely solutions.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: monday, teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Princeton. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
mondayteams