Player Support Specialist, Outsourcing (Game Services)

Barcelona - King - PGonsitemid

Posted 1w ago · via Workday

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About this role

Craft: Customer & Game Support Job Description: We are looking for a Player Support Specialist to join our Outsourcing team, for an 8 month FTC, focused on Player Support services. This role acts as the primary supervisor and point of accountability for outsourced Player Support operations, ensuring high-quality service delivery, strong performance management, and seamless collaboration between King and external partners. This role is based in Barcelona. Your Role Within Our Kingdom Supervise outsourced Player Support operations, ensuring high-quality service delivery across first-line and second-line (senior agents). Maintain a deep understanding of Player Support requirements and quality standards, and translate these into clear expectations for vendors.…

Read the full description on 970 KING SHARED SERVICES S.L.'s site →

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This role is based in Barcelona - King - PG. We weight your proximity and willingness to relocate.

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