Team Leader - Customer Service
Quezon Cityonsite
Posted today · via Workday
About this role
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Team Leader - Customer Service Job Summary As a key frontline member of the Customer Service team, the Customer Service Team Leader is responsible for delivering a high standard of service to customers via various communication channels. The role includes resolving enquiries efficiently and professionally, supporting daily customer service operations, and contributing to a positive customer experience. The position works closely with the Customer Service Manager to ensure workflows are optimized and customer satisfaction remains a priority.…
Read the full description on AAPMI Acquire Asia Pacific Manila's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Quezon City. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams