AML Regulatory Compliance Associate Manager

Taguigonsitemanager

Posted today · via Workday

About this role

• Manage a team of KYC analysts; own pod-level SLA, quality, productivity, and adherence metrics. Allocate work, manage queues, and rebalance capacity to meet daily and weekly volume commitments. • Conduct first-line review and approval of complex or high-risk cases requiring TL sign-off. • Run daily huddles and weekly 1:1s; deliver coaching anchored in scorecard data and QC feedback. • Drive analyst ramp-up; track performance tiers and intervene early on at-risk performers. • Partner with QC to close the loop on defect trends — coaching, retraining, or escalation to SOP owners. • Own attendance, shrinkage, and adherence; document capacity issues and protect team metrics with a defensible paper trail.…

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1

Skills match

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2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

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4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Taguig. We weight your proximity and willingness to relocate.

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