DE033203-Customer Service Sr Analyst
Mandaluyongonsitesenior
Posted today · via Workday
About this role
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Sr Analyst WORK SETUP: Return to Office RESPONSIBILITIES: • Execute commercial service provisioning tasks including circuit design, VLAN and IP configuration, CPE staging and activation, and service delivery coordination across relevant OSS/BSS platforms. • Resolve provisioning fallout cases that automated workflows could not complete, diagnosing the exception and applying the appropriate corrective action within defined authority. • Conduct and receive internal coordination calls with field teams, provisioning counterparts, and commercial account managers to align on activation timelines and resolve delivery dependencies.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: rest, teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Mandaluyong. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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