Customer Success Manager - Fintech

manager

via Ashby

About this role

About AdalFi: AdalFi is a leading fintech company revolutionizing digital lending in Pakistan. We build intelligent credit infrastructure for banks, enabling them to make real-time, automated lending decisions using advanced data science, machine learning, and AI technologies. About the Role: We are seeking a Customer Success Manager (CSM) to build long-term, trusted relationships with our fintech clients and ensure they achieve maximum value from our solutions. You will act as the strategic partner and primary point of contact for customers, driving product adoption, retention, and growth while ensuring compliance with industry regulations. Key Responsibilities: - Act as a trusted advisor to clients, aligning our solutions with their business goals and financial operations.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams, gdpr

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in a specific location. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamsgdpr

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