Customer Success Manager (Contractor)

Seoulonsitemanager

Posted 1w ago · via Workday

About this role

We are hiring a Customer Success Manager to join our CXO( Customer Experience Orchestration) team based in Korea. In this role, you will be responsible for collaborating closely with our valued enterprise customers. As a trusted advisor, you will foster strong partnerships, promote the adoption of our Experience Cloud solutions, and ensure they derive optimal value from their investments. The CSM develops and completes a customer strategy essential for growth and retention. They build relationships with Customer executives and senior decision makers. The role includes reducing risks by working with sales executives, technical and product experts, and support personnel.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: express, teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Seoul. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

expressteams

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