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Advance Stores Company Inc (500)

Heavy Duty Specialist

Roanokeonsitemid

Posted today · via Workday

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About this role

Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Take calls, e-mails, and voice mails from stores and field teams. Assist stores in Heavy Duty Parts sales by providing product identification and technical support. Do the necessary research to provide availability options of parts, specifications of parts needed, interchange competitor’s numbers and suggest related items. Communicate with manufacturers as necessary and get their technical assistance and customer service teams to help research any issues or solve problems for the store teams. At each opportunity of assistance, use it as a teaching moment to help the store team get more self-sufficient. Maintain accurate records and tracking of call logs.…

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reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Roanoke. We weight your proximity and willingness to relocate.

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