Supervisor, Marketing CRM Member Communication

Shanghaionsite

Posted yesterday · via Workday

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About this role

Job Description: What Will You Be Doing? Lead the daily operations and strategy of member communication via a few digital platforms – Marketing Automation and WeCom – to drive member acquisition, conversion, and retention. Deliver personalized weekly member communications aligned with key themes such as new product launches, seasonal promotions, and marketing campaigns, across touchpoints including WeCom, WeChat notifications, media SMS, SMS, and WeCom group chats. Manage and continuously optimize always-on member lifecycle communications. Collaborate with Store and eCommerce teams to maximize customer value and WeChat eCommerce sales through WeCom, and oversee WeCom group chat operations.…

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Recency

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Location fit

This role is based in Shanghai. We weight your proximity and willingness to relocate.

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