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Afscareersmarketplace52264490 - AFS - IT

Technical Support Specialist

Arlingtononsitemid

via Greenhouse

About this role

In this role as a Technical Support Specialist, you will be responsible for managing signal distribution and networking, including AV-over-IP protocols, EDID/HDCP management, and HDBaseT. Your expertise in specialized hardware maintenance and calibration of LED Video Walls will be crucial, as well as your ability to set up and troubleshoot immersive audio systems. Additionally, you will need experience in managing control systems like Crestron, Extron, or Q-SYS, and expert-level administration of Microsoft Teams Rooms for Unified Communications (UC) & Hybrid Tech. Your daily tasks will include conducting system checks, providing event support during Forge experiences and events, training staff on system usage, and ensuring the cleanliness and upkeep of equipment.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Arlington. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

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