Training Customer Feedback Coordinator

New Delhionsitemid

Posted 3 days ago · via Workday

About this role

Job Description: Customer satisfaction is one primary objective of Airbus. The Training Customer Feedback (TCF) Coordinator, part of Quality Custo mer Services in India (IISQ), is responsible to manage the treatment (feedback collection, TCF indicator computation, analysis and action plan follow up) of Training Customer feedback worldwide across all Training domains (Flight, Maintenance, Cabin and Structure). The key activities include:- Data Analysis & Reporting Transforming raw feedback into actionable insights , providing critical intelligence to business stakeholders for continuous training improvement. Maintaining a robust data infrastructure , integrating relevant data from various tools to establish a single source of truth for all TCF data.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in New Delhi. We weight your proximity and willingness to relocate.

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