Technical Account Manager
Quebec Cityremotemanager
Posted today · via Recruitee
About this role
Own platform usage and adoption KPIs across assigned clients. Lead onboarding and training sessions for clients after platform access is granted. Run product demos and explain key Elevate features in a clear, client-friendly way. Help clients understand how to use Elevate for planning, analytics, reporting, and optimization workflows. Proactively introduce new platform features, dashboards, AI tools, and agents. Identify adoption gaps and create action plans to increase active platform usage. Collect client feedback and translate it into clear product and data recommendations. Partner closely with Product, Data, Client Services, AI Lab, and Support teams. Support Sales and Client Services teams with technical product expertise when needed.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams