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AirnewzealandAdministrative

Refunds Consultant

Aucklandonsitemid

Posted yesterday · via Smartrecruiters

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About this role

Kia ora! Join our Customer Care Delivery Unit as a Refunds Consultant and help deliver fair, accurate, and timely outcomes for our customers. Every refund matters and your attention to detail, investigative mindset, and commitment to continuous improvement will play an important role in protecting the customer experience while supporting business compliance. As part of our Customer Care Delivery Unit, you'll join a team dedicated to delivering exceptional service behind the scenes. At Air New Zealand, we're committed to connecting people and places, and every interaction contributes to that journey. Recently recognised as New Zealand's most attractive employer, we continue to build a culture where people can learn, grow, and make a meaningful impact.…

Read the full description on Airnewzealand's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Auckland. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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