Apprentice Associate III

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Job Responsibilities Handle inbound and outbound customer calls professionally. Resolve customer queries and provide accurate information. Maintain quality standards and customer satisfaction. Document call details and update records in the system. Follow company policies and process guidelines.…