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AlmavivA De Belgique

Service Manager - Hybrid - Deadline 17/07/26

La Vallettahybridmanager

Posted 3 days ago · via Recruitee

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About this role

Design ITIL-aligned JSM workflows based on stakeholder feedback, including change enablement approvals and controls. Build service catalogue: portal structure, request types, forms/fields, queues, SLAs, operational reporting. Standardize Jira Agile/Scrum project templates: issue types, workflows, fields/screens, permissions, governance conventions. Establish Confluence knowledge architecture: spaces, templates, permissions, and JSM knowledge base integration. Manage change control, and stakeholder communications; deliver documentation, and handover package. Gather requirements via stakeholder workshops; document user journeys, process maps, and acceptance criteria; maintain requirements traceability.…

Read the full description on AlmavivA De Belgique's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: jira, confluence

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in La Valletta. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

jiraconfluence

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