Client Success Executive

North Carolinaonsite

Posted 6 days ago · via Workday

About this role

• Serves as the client's primary advocate within Altera and as a trusted advisor. • Develops and nurtures C-suite relationships. • Facilitates Strategic Planning for complex current and future projects - aligning Altera solutions with client strategic priorities. • Develops and maintains a deep understanding and ongoing curiosity around how our services can be best leveraged to meet client requirements. • Identifies and communicates how Altera can drive more value to the clients we serve. • Promotes client participation and drives on-going improvement related to Net Promoter Score (NPS) by client. • Serves as the primary Executive escalation point. • Explores and identifies additional revenue opportunities with clients.…

Read the full description on Altera Digital Health's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in North Carolina. We weight your proximity and willingness to relocate.

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