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AmazonProgram Management

Senior Program Manager, Last Mile Deliverly Experience

JPonsitemanager

Posted today · via Amazon

About this role

At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture. We are seeking a Senior Program Manager to lead strategic defect reduction programs across the JP AMZL delivery ecosystem. This role owns end-to-end program strategy for a critical pillar of the LMDX defect landscape — driving execution through cross-functional teams and delivering measurable reductions in cost-to-serve and concessions while improving the customer experience at scale.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: slack, teams, outreach

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in JP. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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