AmazonProduct Management

Sr. Product Manager, Amazon Customer Service

USonsitemanager$136K – $184K

Posted yesterday · via Amazon

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About this role

Join the Amazon Customer Service (CS) team redefining what world-class customer service. looks like for one of Amazon's fastest-growing delivery segments — Hub Delivery and Rural Super Rural. As a Sr. Product Manager on the CS Delivery Experience Improvement (DXI) Product Experience team, you'll own the end-to-end customer journey for Hub Delivery, RSR, and 3rd Party deliveries, identifying opportunities and gaps in our delivery experiences that delight millions of customers who expect precision, reliability, and zero friction. CS is a large organization obsessed with taking care of our customers and delivering reliably fast, convenient, and helpful support when they need it.…

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