Customer Care Specialist - Marché Français
mid
via Ashby
About this role
À propos du poste
En tant que Customer Care Specialist chez Amenitiz, tu es le point de contact principal de nos clients, des hôteliers indépendants et propriétaires qui utilisent notre plateforme au quotidien pour gérer leur activité. Ton rôle consiste à résoudre les problèmes efficacement, tu aides les clients à gagner en confiance sur le produit et tu fais en sorte que chaque échange leur permette d'aller plus loin avec Amenitiz.
On cherche une personne qui sait allier empathie client et rigueur dans la résolution de problèmes. Tu ne te contentes pas de répondre à des tickets, tu aides les hôteliers à devenir autonomes sur un produit qui améliore concrètement leur façon de travailler.
Tes missions…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: r
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
r
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