Customer Execution Delivery Manager

India - Hyderabadonsitemanager

Posted today · via Workday

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About this role

Career Category Supply Chain Job Description Role Overview The Customer Service Manager, is responsible for managing day-to-day customer service and order-to-cash operations within the Amgen India hub. This role leads one or more customer service teams (including team leads and/or individual contributors) to deliver consistent, high-quality, and compliant customer experiences aligned with global GCX-OTC standards. The Customer Service Manager acts as a key execution partner to senior leadership, translating global strategy into operational outcomes. This role emphasizes people leadership, operational performance, customer satisfaction, and continuous improvement, while modeling and reinforcing Amgen’s Values and culture.…

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Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

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Recency

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Location fit

This role is based in India - Hyderabad. We weight your proximity and willingness to relocate.

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