Customer Experience Agent
Rwandaonsite
Posted today · via Workday
About this role
customer. Customer Experience Agent : JL2 Maersk is looking for a customer-focused and proactive Customer Experience Agent to join our team in Kigali, Rwanda. In this role, you will be responsible for managing the end-to-end customer experience, building strong relationships with customers, coordinating service delivery, and ensuring operational excellence across the supply chain journey. You will work closely with customers, field operations teams, agents, and internal stakeholders to deliver exceptional service while driving customer satisfaction, profitability, and business growth. WHAT WE OFFER: When you join Maersk, you’ll find that the world is your workplace. You’ll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things.…
Read the full description on APM Terminals Elizabeth's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Rwanda. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
goteams
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