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ArcCustomer Support Agent
Groningenremote
Posted 3w ago · via Recruitee
About this role
Arc Arc is a rapidly expanding luxury tech brand specialising in minimalist phone cases, most notably the Arc Pulse. Throughout 2026 we are extending the product family with new hero products built to the same standard: obsessive attention to craft, precision engineering, and design that disappears until you need it. We are inventors, makers, and dreamers from across the world, united by craftsmanship and ambition. We learn from each other, take ownership, and ship work we are proud of. Every product that leaves our doors lands in the hands of someone who notices detail, and the way we answer them has to match. Built for people who treat every reply like the product: built to last, signed by the maker. You are the human voice of Arc. When a customer reaches out, you are the brand.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: gemini, monday
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
geminimonday