Action Center Agent
Municipal Office Toweronsite$43K – $53K
Posted today · via Workday
About this role
SALARY $20.46 - $25.57 JOB SUMMARY Serves as customer service advocate and answers questions, inquiries and provides information to the public regarding all City department functions. ESSENTIAL JOB FUNCTIONS: 1. Provide customer service functions via multiple points of contact (multi-line ACD phone, email, web, and in person); provides assistance to the public regarding a broad range of information relating to organizational efforts, resolution times regarding concerns, news items, City department functions and services in a timely and courteous manner. 2.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Municipal Office Tower. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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