Head of Customer Success APAC
Sydneyonsitedirector
via Greenhouse
About this role
Our Customer Success team is at the heart of Asana’s mission to build the Agentic Enterprise, helping customers maximize value as they climb the "context ladder"—from individual task management to enterprise-wide intelligence. We are seeking a visionary and tenured leader to serve as the Head of Customer Success for APAC. Based in our Sydney office, you will lead a high-performing organization across one of our most complex regions and act as a primary architect for the "CS Org of the Future". You will drive the shift toward an AI-powered model where context-aware execution enables customers to move from "doing" work to "guiding" it.
This role is based in our Sydney office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: asana, teams
2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Sydney. We weight your proximity and willingness to relocate.
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Skills in this role
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asanateams