BPO Partner Support Coordinator

Britannia Houseonsitemid

Posted today · via Workday

About this role

Job Title BPO Partner Support Coordinator Location Britannia House Employment Type Full time Contract Type Permanent Hours Per Week 37.5 Salary Competitive salary plus benefits. Category Inbound and Outbound Closing Date 26 August 2026 Overview The BPO Partner Support Coordinator is responsible for managing operational relationships with Business Process Outsourcing (BPO) partners, ensuring delivery of high-quality support services, adherence to operational standards, and achievement of key performance indicators (KPIs). The role acts as a key liaison between internal stakeholders and outsourced support teams, driving service excellence and continuous improvement. Key Responsibilities Take the lead in supporting with customer queries that come into the partner support queue.…

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reqspace match rubric

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1

Skills match

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2

Level fit

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3

Domain experience

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4

Recency

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5

Location fit

This role is based in Britannia House. We weight your proximity and willingness to relocate.

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