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ASML US, LP. (US20)

CS Service Coordinator

Hwasungonsitemid

Posted today · via Workday

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About this role

Mission: Take a responsibility to support & improve internal process of CS operation. Provide data, analysis and report on CS operation to help management decision. Description: Service Coordinator Main responsibilities: SMS(Service Management System) Call Handling support - Manage all SO from opening to closing including backend process in the Finance SMS Timewriting support - Manage Timewriting process for timely input and correction, till approval Training / guide CS engineers on Call handling and Timewriting User acceptance test (UAT) and Project item to be implemented in PRD Billable labor / part management - All billable labor / material process, price adjustment, quotation, return part handing, etc till billing process in the Finance.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Hwasung. We weight your proximity and willingness to relocate.

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