Member Support Associate (on-site)
Champaignonsitejunior$44K – $47K
Posted 3w ago · via Workday
About this role
Summary: Overview Make Every Connection Count—For Animals and Members At the ASPCA, every conversation has the power to create a better future for animals. As a Member Support Associate , you'll serve as a trusted resource for donors and supporters, providing exceptional service that strengthens their connection to our mission and impact. Through phone, email, text, and other communication channels, you'll help answer questions, resolve concerns, and ensure every supporter feels valued and appreciated. This is more than a customer service role—it's an opportunity to be part of a mission-driven team that helps build lasting relationships with the people whose generosity makes lifesaving work possible.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is junior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Champaign. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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