Import Agent (Air Freight Operations)
South Africaonsite
Posted 1mo ago · via Lever
About this role
Overview
We are seeking highly organized and detail-oriented Remote Import Agents to support a fast-paced air freight operation focused on JFK import recoveries.
This role acts as the communication bridge between customers, warehouse teams, dispatch, and drivers — ensuring shipments move efficiently, customers receive timely updates, and operational requests are handled accurately.
The environment is repetitive and process-driven, making it ideal for someone who thrives in structured workflows, can prioritize tasks logically, and remains calm under pressure.
Key Responsibilities
Shipment Coordination & Customer Communication
Monitor and respond to shipment-related emails
Enter shipment alerts and customer requests into the TMS system…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: monday, teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in South Africa. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
mondayteams